Shipping & Delivery Information
At Choconomi, every chocolate is freshly handcrafted only after your order is confirmed. We do not manufacture chocolates in bulk or keep ready-made stock, allowing us to deliver products with maximum freshness, premium quality, and careful attention to detail. Every order is prepared specifically for you to ensure the best possible chocolate experience.
Production Time
Our standard handcrafted chocolate collections generally require approximately 24 hours for production after your order is confirmed. Since every chocolate is freshly prepared, this production time helps us maintain the highest quality standards. Customized, personalized, festive, corporate, or specialty chocolate collections may require additional preparation time depending on the design, quantity, ingredients, and packaging requirements.
Delivery Across India
Choconomi currently delivers across India. After your order has been prepared and dispatched, delivery is generally completed within 7–10 business working days. Delivery timelines may vary depending on your location, courier partner operations, public holidays, or other circumstances beyond our control. Once your order has been shipped, tracking information will be shared whenever available.
Seasonal & Shipping Updates
During the monsoon or periods of heavy rainfall, shipping conditions may change to help maintain the quality and safety of our chocolates during transit. As a result, delivery charges may vary depending on the destination and courier availability. Delivery timelines may also be extended due to weather conditions, transportation disruptions, or courier delays. We appreciate your understanding and patience during such situations.
Important Information
- Please ensure your delivery address and contact details are accurate before placing your order.
- Orders delayed due to incorrect customer information may require additional delivery time or charges.
- Someone should be available at the delivery address to receive the package.
- Delivery dates are estimated and cannot be guaranteed in exceptional situations such as severe weather, natural disasters, public holidays, or courier network disruptions.
- All chocolates are carefully packed to help maintain freshness and product quality throughout transit.
Contact Choconomi
📧 Email: [email protected]
💬 WhatsApp: +91 9712709131 (WhatsApp Only)
📍 Address: Surat, Gujarat, India - 395006
